If the student has a complaint or appeal, the student should contact contact Miss Xu via email at xu.xiaotong@hedonia.cn or by phone call at 15862360428. Complaints remain confidential and will not prejudice the student.

When registering to a course, the student’s personal information will be passed to Hedonia. This may include name(s), date of birth, gender and email address, as well as health or additional information to support reasonable adjustments or special consideration.

Hedonia’s Data Protection policy are in accordance with the laws of the People’s Republic of China.

A. Change of date: Hedonia will also allow the participant to change the date of course with a notice of 5 working days before the beginning of the course. If the change is asked after this period and until the beginning of the course, the change of date will cost 25% of the training’s price per person. Once the course has began, there is no possible change of date, and the full course price will have to be paid.

B. COVID-19: If you find yourself unable to attend a course or examination because of COVID-19 related issues (such as quarantine, yellow/red health code, employer's notice forbidding you to travel to other cities) within 5 days preceding the course or examination date, you will be offered the option to change your course or examination date at no charge. Proofs of the inability to attend will be required.

C. Cancellation of course: Hedonia has the right to cancel the course. The participant would be given a choice between receiving a full refund or transferring to a future session that suits the participant’s availability.

Cancellation and refund requests should be addressed by the candidate to Ms. Xu by email at xu.xiaotong@hedonia.cn or by phone at 15862360428